Shipping policy

We using Royal Mail 24 as a standard service for smaller orders, and DHL Express as a next day service for larger orders. All items are shipped from our Thurston warehouse of the UK. 

We kindly ask all UK customers to allow up to 3 business day from the dispatch of their order for it to arrive before contacting us. 

We do our best to ensure all orders are dispatched the same working day if placed before 12pm. If your order is urgent then please do call us. 

International shipping costs vary by country and order size and the costs will be shown as you process through the checkout. We use Royal Mail Tracked 24 for standard international orders and for this we kindly as customers to allow up to 28 days for delivery. In most cases, certainly within the EU delivery will be made within 10 days. We will provide tracking information and suggest our customers monitor this to ensure there are no delays in customs or otherwise. 

For larger wholesale international orders or for those which are urgent we can also offer express shipping by DHL. Once again the cost of this service does vary by country and we advise you to reach out to us if you have any queries regarding this before placing your order.